Get Help
How to get help
If you need help from our foodbank there are a few simple steps to follow.
The most important step is to get a foodbank referral.
We partner with a number of local professional agencies who can refer you to the foodbank. If they feel you are struggling to put food on the table, they will make a referral and can often provide longer term support if needed. Some of the agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.
1. Get in touch with us.
If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.
2. Contacting a referral agency.
There are several local agencies that refer to us:
Citizens Advice 0808 2082138
This number is a Trussell Trust funded helpline. You will be put through to a Citizens Advice adviser. If they identify an ongoing need, they will make a referral or put you in touch with a local advisor to help you further.
Connection Support, Witney – www.connectionsupport.org.uk – 01865 711267
Turning Point, Witney – www.turning-point.co.uk – 01993 849 405
Other organisations and professionals also refer to us. These include housing associations, other local charities, local GPs and medical centres, primary and secondary schools, churches, and West Oxfordshire social services.
They will provide you with a referral where appropriate.
3. Come to see us at the Foodbank.
You can find our opening times here.
Please speak to us about our Financial Inclusion scheme where you can speak to a specialist caseworker to discuss financial advice.
If you have any further questions our FAQ’s page may help, or feel free to give us a call.