Get Help
How to get help
If you need help from our foodbank there are a few simple steps to follow.
The most important step is to get a foodbank voucher.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.
1. Get in touch with us.
We do not issue e-vouchers directly, but have a network of referral agencies that can provide additional assistance to help with the causes of your situation.
If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.
2. Contacting a referral agency.
There are several local agencies that refer to us:
Citizens Advice, Witney – www.caox.org.uk – 0808 2082138
This number is a Trussell Trust funded national Citizens Advice service that can provide you with a voucher. You will be put through to a Citizens Advice Adviser and issued a code. If they identify any ongoing need, they will refer you to a local advisor to help you further.
Connection Support, Witney – www.connectionsupport.org.uk – 01865 711267
Turning Point, Witney – www.turning-point.co.uk – 01993 849 405
Other organisations and professionals also refer to us. These include housing associations, other local charities, local GPs and medical centres, primary and secondary schools, churches, and West Oxfordshire social services. (We will continue to add more referral organisations to this list as we reach out to the community.)
They will discuss your situation and supply you with a foodbank voucher where appropriate.
3. Come to see us at the Foodbank.
You can find our opening times here.
Please speak to us about our Financial Inclusion scheme where you can speak to a specialist caseworker to discuss financial advice.
If you have any further questions our FAQ’s page may help, or feel free to give us a call.